Checklist: Is your business ready for social media?

It’s no secret that social media continues to grow in popularity. In fact, latest research shows that 54 percent of Americans over the age of 12 use Facebook and more than 40 percent see tweets through the media on a daily basis. Businesses would be wise to take advantage of this opportunity. But if you’re […]

Companies struggle to manage customer feedback on Twitter, Facebook

With employee and customer feedback coming from phone calls, Twitter, Facebook, emails and other sources, companies can often get confused as to how to manage this information. And customer expectations are mounting. Information technology management is a problem for many businesses now that there are so many different forms of feedback. Nowadays, customers expect a […]

What Can Social Media Tell Us About American Society?

America is obsessed with its social media tools – more than half of all Americans have a social networking profile. But what does social media tell us about American society? Is our use of social tools a reflection of our interests and behaviors? Apparently we Americans have a lot to say (48% of all bloggers […]

Google

Thas also been a lot of talk about social rank signals. In this article, we’ll talk about recent Google algorithm changes as of January 2011 and discuss social rank signals. If you have a high PageRank Twitter profile, the links you tweet will have an effect on the search activity related to that link; it […]

Use With Caution: Defamation in 140 Characters or Less

Twitter has the capacity for providing an easy outlet for individuals to vent about their daily travails and perceived insults. However, users should exercise caution. Indeed, they need to be cognizant that despite the ease with which the need for their emotional catharsis can be satiated, there is an audience, and there is an ever-looming […]

A Better Twitter

Twitter is the best way to discover what’s new in your world. From football to film to philanthropy, people are using Twitter to discover what’s new about what they find interesting. There is now a new, re-engineered Twitter.com that provides an easier, faster, and richer experience. More Information For more information go to: http://blog.twitter.com/2010/09/better-twitter.html