The Government Would Like to Keep Reading Your E-Mail

The scandal that brought down General David Petraeus this fall contained a miniscandal within it: just how easy it is for the FBI to read people’s e-mail. If Petraeus and his biographer Paula Broadwell had communicated about their extramarital affair solely by telephone, their exchanges might have remained secret. But e-mail does not get the […]

Innov8 for Health ready for Year 2

A wonderful Cincinnati-based initiative to empower healthcare innovation in our region! Innov8 for Health’s inaugural year was about getting this region’s entrepreneurs engaged in health care, an industry that has been slower than others to embrace a culture of innovation. The goal wasn’t to innovate for the sake of innovation. It was about solving real […]

Protect Yourself from “Phishing”

Dear Online Community: Email systems have recently experienced a higher and higher volumes of successful “Phishing” attempts that have resulted in a number of compromised online accounts. As is the case with most email service providers, a lot of email accounts are frequently targeted for this type of fraud, which can often result in outright […]

Facebook losing on customer satisfaction

It’s got rivals beat on market penetration, but Facebook is getting low marks for satisfaction in a new customer-satisfaction survey, and that has one analyst firm suggesting that Mark Zuckerberg and company better watch their backs. Facebook scored 61 out of 100 on a satisfaction scale released today as part of the American Customer Satisfaction […]

More than half of senior citizens now use the Internet

More than half of Americans who are 65 or older now use the Internet or email. That’s the first time data have shown more than 50 percent of seniors going online. This study, by the Pew Research Center, found that 53 percent of older Americans use the Internet or email. And just over a third […]

5 reasons businesses fail with social media

As someone who helps businesses with their social media presence, I’m here to tell you how your business can be successful on the social web. However, no matter how many tips and tricks I give you, some businesses are destined to fail online. Why? Here are five common reasons I see business crash and burn […]